Uptime Guarantee & SLA

We offer 99.99% uptime guarantee on nearly all our hosting services, the SLA is excluded from DDoS protection add-on & virtual servers with 128MB or less RAM. To be able to be eligible for receiving extension and/or credit your account must be in good standing with no overdue invoices and must not have breached any part of our terms and conditions.

Further details on how to report downtime instances and claim credit can be reviewed here: https://iniz.com/sla

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