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Accepted Payment Methods

We accept the following payment methods for all clients: PayPal (One time and recurring...

 Difference between OpenVZ & KVM

We currently do not support Docker with our OpenVZ plans, this is however fully supported on our...

 Do you provide Internal IPs?

At this time we do not provide Internal IPs unfortunately. 

 GDPR Compliance

We comply in accordance with the General Data Protection Regulation (GDPR), this also means our...

 How many IPs can I purchase?

On most of our VPS order forms you may order up to 5 IPv4s per VM. Additional IPs can be...

 Is there an VPS control panel included?

The SolusVM control panel will allow you to manage your VPS and is standard on all. This allows...

 Order Marked As Fraud

We have automated fraud checks for new orders/sign ups. There could be a number of reasons why...

 Service Setup Times

All services are setup instantly unless otherwise stated (for addons), provided you pass our...

 Support Levels

We provide basic support on majority of our services unless stated otherwise. You can see what we...

 Test IP/Files

We provide basic support on majority of our services unless stated otherwise. You can see what we...

 VAT On Invoices

VAT is charged for clients within Europe in compliance with the recently introduced (MOSS)...

 What can't I host?

To view our acceptable usage policy (AUP), please go to our Terms page via...

 cPanel/WHM & DirectAdmin Licenses

We provide highly competitive pricing on both cPanel/WHM, CloudLinux & DirectAdmin licenses...