Complaints Procedure

We strive to provide our clients the best possible service however in unlikely circumstances you have any issues that you have been unable to resolve or the standards are below your expectations then we will do everything we can to resolve this for you.

If you have not already done so then please get in contact with us, if you wish to reach management directly then please state so in your ticket and it will be appropriately forwarded. You may submit a ticket here: https://my.iniz.com/contact.php

We will acknowledge the request within 24 hours and a completed review/response within 7 days from our acknowledgement.

  • 52 Users Found This Useful
Was this answer helpful?

Related Articles

Cancelling Services

As always we do not enforce any contracts, you may cancel at anytime. To do this: Click on...

Credit Card Payments

Our credit card payments are processed through Stripe using a tokenised system, at no point do we...

VAT Information

VAT is charged for clients within Europe in compliance with the recently introduced (MOSS)...

Setup Times

All services are setup instantly unless otherwise stated (for addons), provided you pass our...

Accepted Payment Methods

We accept the following payment methods for all clients: PayPal (One time and recurring...