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 Accepted Payment Methods

We accept the following payment methods for all clients: PayPal (One time and recurring...

 Cancelling Services

As always we do not enforce any contracts, you may cancel at anytime. To do this: Click on...

 Complaints Procedure

We strive to provide our clients the best possible service however in unlikely circumstances you...

 Credit Card Payments

Our credit card payments are processed through Stripe using a tokenised system, at no point do we...

 Error When Adding Your Card

If you are attempting to pay via debit/credit card through our site you may receive a error...

 Late Payments & Termination Time

If after 1 day of your due date you do not make payment then your service will get suspended. You...

 Refund Terms & Requests

Please see the current policy on refunds from the terms & conditions:...

 Securing Your Account (2FA)

With 2-Step Verification, you'll protect your account with something you know (your password) and...

 Service Renewal

We invoice our customers 7 days before due date, this notifies them early and reminders are sent...

 Setup Times

All services are setup instantly unless otherwise stated (for addons), provided you pass our...

 VAT Information

VAT is charged for clients within Europe in compliance with the recently introduced (MOSS)...