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Accepted Payment Methods

We accept the following payment methods for all clients: PayPal (One time and recurring...

Cancelling Services

Unless otherwise stated there are no fixed contracts, you may cancel at anytime. If you cancel...

Card Declined Issues

If you are attempting to pay via debit/credit card through our site you may receive a error...

Complaints Procedure

We strive to provide our clients the best possible service however in unlikely circumstances you...

Credit Card Security

Our credit card payments are processed through Stripe using a tokenised system, at no point do we...

GDPR Compliance

We comply in accordance with the General Data Protection Regulation (GDPR), this also means our...

Late Payments & Termination Time

If after 1 day of your due date you do not make payment then your service will get suspended. You...

PayPal Agreement (Recurring Payments)

We offer PayPal Agreement option for clients wanting to auto renew via PayPal. You can of course...

Recurring Payment Refund

As stated in the terms we do not offer any refunds on payments from recurring payment methods....

Refund Policy & Requests

Please see the current policy on refunds from the terms & conditions:...

Securing Your Account (2FA)

With 2-Step Verification, you'll protect your account with something you know (your password) and...

Service Renewal & Invoicing

We invoice customers 7 days before your due date, this ensures you have enough time to make...

Updating Personal/Billing Details

You may update your basic personal details such as email address, password, phone number, VAT...

VAT On Invoices

VAT is charged for clients within Europe in compliance with the recently introduced (MOSS)...