Articles

Accepted Payment Methods

We accept the following payment methods for all clients: PayPal (One time and recurring...

Cancelling Services

Unless otherwise stated there are no fixed contracts, you may cancel at anytime. If you cancel...

Card Declined Issues

If you are attempting to pay via debit/credit card through our site you may receive a error...

Complaints Procedure

We strive to provide our clients the best possible service however in unlikely circumstances you...

GDPR Compliance

We comply in accordance with the General Data Protection Regulation (GDPR), this also means our...

How to create sub account for client area access

You are able to create sub-accounts in the client area and assign various permission to those...

Making late payments & service termination post due date

If after 1 day of your due date you do not make payment then your service will get suspended. You...

Payments via Credit/Debit Card

We offer Credit/Debit Card option for all clients and accept Visa, MasterCard & American...

Payments via PayPal

We offer PayPal Agreement option for clients wanting to auto renew via PayPal. You can of course...

Refund Policy & Requests

Please see the current policy on refunds from the terms & conditions:...

Secure Your Account with Two Factor Authentication

With two factor authentication (2FA), you’ll protect your account with something you know (your...

Service Renewal & Invoicing

We invoice customers 7 days before your due date, this ensures you have enough time to make...

Setup & use single-sign on (SSO) via Google

When ordering with INIZ for the first time you can enable Google SSO which allows you to login...

VAT On Invoices

VAT is charged for clients within Europe in compliance with the recently introduced (OSS)...